Returns & Exchanges
At SWT Active, we want you to feel confident in your gear, which is why we offer a 30-day return policy on all unworn items with original tags. Whether it's a fit issue or a change of heart, we've made the process seamless so you can get back to your workout.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all hangtags are attached and the gear is in its original, unwashed condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.